Welcome to TrackSense - AI Health Tracker (“TrackSense,” “we,” “us,” or “our”). Your privacy is important to us. This policy explains what data we collect, how we use it, the limited third parties we share it with, and the choices you have.
Effective Date: 1 May 2025
Welcome to TrackSense - AI Health Tracker (“TrackSense,” “we,” “us,” or “our”). Your privacy is important to us. This policy explains what data we collect, how we use it, the limited third parties we share it with, and the choices you have.
TrackSense is developed and operated by Turbolabs, an Australian-based business focused on helping users discover correlations between their diet, sleep and pain patterns using AI.
Account Data — Email address, display name and (if provided) profile avatar.
Health Tracker Data — Food photos, ingredient metadata, pain entries, sleep logs, timestamps and any notes you add.
Subscription & Purchase Data — Receipt IDs, purchase dates, plan type and renewal status (via RevenueCat).
Usage & Device Data — App version, device model, basic diagnostics, and interaction counts (via Google Analytics for Firebase) to improve stability and app features. We do not capture precise location, advertising identifiers, or contact lists.
Cookies / Local Storage — On our public website we use essential cookies for language and auth tokens. The mobile apps store tokens locally (not shared for ad tracking). You may disable cookies in your browser, but some site functions could break.
We process your data on the basis of: (a) contract (to provide the service you request); (b) consent (for optional features); (c) legitimate interests (fraud prevention, product improvement); or (d) legal obligations.
We share data only with the providers essential to run TrackSense:
We do not sell your information to advertisers or share it for targeted ads.
We store your data in Supabase databases located in the region closest to you. Data is encrypted in transit (TLS) and at rest. Health-journal entries are kept until you delete them or your account, after which backups are purged within 30 days. Purchase receipts are retained as required by tax & accounting law.
To exercise rights you cannot perform in-app, email us at support@tracksense.app.
TrackSense is not directed to children under 13. We do not knowingly collect data from them. If you believe a child has provided personal data, contact us and we will delete it.
We may transfer your data outside your country (e.g. to the United States for OpenAI processing). When we do, we rely on standard contractual clauses or equivalent safeguards.
We may update this Privacy Policy periodically. We’ll notify you of substantial changes via the App or by email.
Questions or requests? Email support@tracksense.app.